Team training for care providers

Training your team can use on their next shift.

Practical live workshops for residential care, domiciliary care, supported living and community-based services. Shaped around your priorities, your staff and the people they support.

At your premises or live online · Half-day or full-day

Built around your service Agree the audience, priority and intended outcome before delivery.

Live and practical Realistic scenarios, facilitated discussion and guided reflection.

Useful after the session Learning records and recommendations for manager follow-up.

Workshop themes

Choose a priority. We shape the session.

Open a theme to explore the topics. We agree the final brief and learning outcomes with you before delivery.

Safe, person-centred practice
  • Safeguarding adults and duty of care
  • Person-centred care, dignity and choice
  • Equality, diversity and inclusive practice
  • Professional boundaries and appropriate conduct
Communication, records and digital confidence
  • Effective communication and professional handovers
  • Accurate record-keeping and confidentiality
  • Digital confidence in care settings
  • Data protection, phishing and safe digital practice
Understanding people and different needs
  • Mental health awareness
  • Dementia awareness and support
  • Understanding autism
  • Supporting people with learning disabilities
  • Understanding behaviour that challenges
Confident, resilient teams
  • Staff wellbeing and resilience
  • Constructive team communication
  • Reflective practice and learning from experience
  • Supporting professional confidence at work

Not sure which theme fits? Tell us what needs to improve in your service and we’ll help define the right focus.

Discuss your training need

A clear record. Useful next steps.

Every standard workshop includes a manager evidence pack showing who attended, what was covered and recommendations for follow-up.

What is included in the evidence pack?
  • Agreed learning outcomes and an attendance record.
  • Pre- and post-session checks.
  • Certificates of attendance.
  • Reflection or action sheets.
  • A manager summary and follow-up recommendations.
  • Suggested supervision prompts.

Certificates record participation. These short workshops do not award an accredited qualification or confirm workplace competence.

From your priority to your workshop.

  1. Tell us what you need Share your service type, staff numbers, priorities and preferred dates.
  2. Agree your session We confirm learning outcomes, format, arrangements and a tailored quotation.
  3. Train and follow up Your team takes part in a live workshop. You receive records and practical recommendations.

Useful details before booking

Can you deliver at our premises or live online?

Yes. We agree the format and confirm travel, room, technology and accessibility arrangements in your proposal. Travel, highly bespoke content, additional materials, unusual delivery hours and multi-site needs may affect your quotation.

Can you repeat training for different shifts?

Yes. By agreement, a half-day booking can cover two repeated, condensed 90-minute sessions for different staff groups. Each person attends a 90-minute session, rather than a full half-day workshop, so we adapt the content and learning outcomes accordingly.

Longer sessions or additional repeats are quoted according to the delivery required.

What if our team has fewer than 10 people?

Yes, smaller teams can book. A half-day workshop costs £300 per team and a full-day workshop costs £600 per team, including up to 10 participants. The same booking price applies if fewer than 10 people attend.

For larger teams, additional participants cost £30 each for a half day or £60 each for a full day. We agree group sizes and confirm the total cost in your proposal.

Can we combine subjects or plan recurring training?

Two related subjects can often be combined into a full day, provided the scope and learning outcomes remain realistic. Recurring and multi-site programmes are quoted separately.

For ongoing support, the Care Workforce Partnership combines planned training with a workforce review, qualification support and quarterly reporting.

Explore the partnership →

What specialist training is outside your direct offer?

Our current direct workshop offer does not include:

  • Medication-administration competency assessment.
  • Moving and handling people.
  • First aid or basic life support certification.
  • Clinical or delegated healthcare tasks.
  • Oliver McGowan Mandatory Training.
  • Care Certificate workplace sign-off.
  • CQC inspection consultancy.

These require specific trainer expertise, practical assessment, workplace responsibility or an approved programme.

How do these workshops relate to qualifications and competence?

Workshops develop knowledge, confidence and reflective practice. Employers remain responsible for identifying role-specific training needs, supervision and workplace competence. Attendance does not guarantee regulatory compliance or an inspection outcome.

Recognised care qualifications are offered separately, with eligibility, assessment, delivery and possible funding reviewed before enrolment.

Explore workforce qualifications →

What would you like your team to do better?

Tell us about your workforce and the outcome you want. We’ll help you choose a useful format and prepare a clearly scoped quote.

Request a training quote