Help & FAQs
Answers before you begin.
Straightforward information about choosing a course, funding, learning with Eagles and training your organisation.
Frequently asked questions
Start with what you need to know.
Course requirements, funding rules and delivery arrangements can vary. We will always confirm the relevant details before you enrol or book training.
Courses and eligibility
01 How do I find the right course?
Start by considering what you want to achieve rather than choosing by title alone. You can browse our subject areas, or contact us and we will help you identify a suitable route.
02 Do I need previous qualifications?
It depends on the qualification and level. Some courses are designed as an introduction, while others require previous study, workplace experience or an initial English and maths assessment. We will explain the entry requirements before enrolment.
03 Can I study while working or from outside the West Midlands?
Many programmes are designed around work and other responsibilities. Your location may affect access to funded provision, but self-funded or employer-funded online options may be available more widely.
Funding and fees
01 Are all Eagles Consultancy courses free?
No. We offer a mixture of funded, self-funded and employer-funded training. A funded place is available only when the learner, qualification and current funding route meet the relevant requirements.
02 How do you check whether I am eligible for funding?
We check the rules attached to the available funding route. This can include age, residency, location, employment circumstances, previous study, course suitability and current availability. You can begin with our funding information.
03 Can I pay myself or ask my employer to pay?
Yes, selected qualifications can be purchased directly by learners or employers. We will confirm the full price, what it includes and any separate registration, assessment or certification costs before you commit.
Learning with Eagles
01 Is training online or in person?
It depends on the programme. Delivery may be online, live online, blended, on-site or classroom-based. The course page and enrolment conversation will explain the expected format and any attendance requirements.
02 How much time will I need each week?
The workload varies by level, qualification size and delivery model. Before you enrol, we will explain the expected study time, assessment activity and any deadlines so you can decide whether the programme is manageable.
03 What support will I receive?
Support depends on the programme and can include tutor guidance, feedback, progress check-ins and help using the learning platform. Tell us about any learning or accessibility needs as early as possible so we can discuss appropriate support.
Qualifications and assessment
01 Are your qualifications nationally recognised?
Our regulated qualifications are awarded through recognised awarding organisations. We will confirm the exact qualification title, awarding organisation and qualification reference before enrolment.
02 How will I be assessed?
Assessment may include written work, knowledge questions, assignments, professional discussion, workplace evidence or observation. The method depends on the qualification and will be explained at the start.
03 When will I receive my certificate?
Certificates are requested after all required work, assessment and quality-assurance checks have been completed. The awarding organisation controls final processing and issue times, so we cannot guarantee an exact delivery date.
Training for organisations
01 Can you train a whole team?
Yes. We can work with whole teams, selected staff groups or individual employees. We begin by understanding the organisation, workforce and intended outcomes before recommending a suitable format.
02 Can training be tailored and delivered at our workplace?
Training can be shaped around your priorities and delivered on-site where appropriate. Online, live online and blended formats may also be available, depending on the subject, group and location.
03 How do we arrange a consultation and receive a price?
Explore our organisation pathways or contact our team. We will ask about your workforce, priorities, preferred delivery and timescale before providing an appropriate recommendation and clear quotation.
Still unsure?
Tell us what you want to achieve.
You do not need to know the exact course, qualification or funding route before contacting us. Our team will help you identify an appropriate next step.

