Training for the people your community turns to.

• Mental-health awareness, including children and young people’s mental health.
• Recognising distress, responding calmly and signposting appropriately.
• Active listening, empathy, questioning and counselling skills for non-counsellors.
• Trauma-aware communication and managing sensitive conversations.

These workshops build awareness and helping skills. They do not qualify participants to diagnose conditions, provide therapy, manage clinical risk or practise as counsellors.

• Safeguarding children and adults at risk.
• Responding to disclosures, recording concerns and following reporting procedures.
• Confidentiality, appropriate relationships and referral decisions.
• Recognising the limits of a helping role and avoiding inappropriate dependency.

Examples and activities are shaped around your services, roles and procedures.

• Equality, diversity and communication across different communities.
• Understanding autism, learning disabilities and behaviour that challenges.
• Induction, teamwork, reflective practice and staff or volunteer wellbeing.
• English and digital confidence for community services.

Pathways include mental-health awareness and progression towards Level 3 study; Level 2 and Level 3 counselling skills; safeguarding, autism and learning disabilities; and Functional Skills, ESOL and digital development.

Counselling-skills qualifications do not, by themselves, qualify someone to practise professionally as a counsellor. Funding depends on learner circumstances, location, programme eligibility and availability.

Explore qualifications  ·  Explore funded training

We can work with you to identify local learning needs, promote suitable funded qualifications and arrange information or enrolment sessions.

Learning can take place online or in community venues, with opportunities to develop English, maths, ESOL and digital skills and connect learning with volunteering or employment. Learner engagement and progress updates can support your project.

Choose online, live workshop, blended or on-site delivery where appropriate. We agree the format around work, volunteering, caring responsibilities and your services.

Team workshops cost £300 for a half-day or £600 for a full-day, including up to 10 participants. Smaller teams are welcome and pay the same booking price. Additional participants cost £30 each for a half-day or £60 each for a full-day.

Two related subjects can form a full development day. Organisations can also discuss a joint booking or shared cohort. We agree group sizes and confirm the total cost, delivery arrangements and any additional requirements in your quotation.

Qualification pathways and community projects are discussed separately so we can confirm an appropriate offer.

Depending on the programme, records can include learning outcomes, attendance, knowledge checks, certificates or qualification records, reflection and action sheets, a manager or project-lead summary, follow-up recommendations and qualification progress reports.

Your organisation remains responsible for its policies, safeguarding arrangements, supervision and assessment of role-specific competence.